Furniture Shipping + Returns
- Allow 3-5 weeks for delivery
- Shipped via FedEx or delivered via Ryder White Glove Delivery service
- Furniture is not eligible for express shipping and is only shipped ground
- Furniture pieces will carry additional shipping charges calculated at checkout
- Shipping rates are both item specific and dependent upon total order size
- View specific shipping rates here
FURNITURE RETURN POLICY
Our return policy covers furniture returns up to 30 days after delivery. If you receive a damaged or defective item, please email email@example.com and our Guest Services team will help you process a return. For faster resolution, please include pictures of the damage/defect, the order number, and the product name.
Most returns will process in approximately 1-2 weeks. Once processed, a refund will be issued back to the original payment method and will appear on your bank statement in 5-7 business days. Initial shipping and delivery fee is non-refundable if your return is based on preference.
To view our full furniture return policy, click here.