Our return policy covers furniture returns up to 30 days after delivery. If you receive a damaged or defective item, please email email@example.com and our Guest Services team will help you process a return. For faster resolution, please include pictures of the damage/defect, the order number, and the product name.
Most returns will process in approximately 1-2 weeks. Once processed, a refund will be issued back to the original payment method and will appear on your bank statement in 5-7 business days. Initial shipping and delivery fee is non-refundable if your return is based on preference.